have a general question i need answered.....

[Slo86Bird]

i am on a durango/dakota forum...i sold a mopar performance pcm to a guy out of my dads 2000 dakota r/t...

in the listing i said it was out of a 2000 dakota r/t with security...

now the kid got it and his truck wont stay running for longer then liek 3 seconds, now i find out he has a 99 and theres a couple small differences apparently....

i offered a refund if the pcm was bad but the pcm is good, just not for his truck. do i give him a refund or since its technically his fault for not checkin compatability first i tell him hes stuck with it?

i dont wanna be a dick but i also need the money and he got it cheaper then most are selling for....

what to do?

[BonzoHansen]

you told him 2000 and he has a 99? What's the problem? His problem unless you want to be extra swell and take it back. If you want maybe offer 1/2 refund and he keeps it, god knows if it is any good now.

[Slo86Bird]

2000 dak r/t mopar pcm- SOLD

thats what i said except obviously the sold part. and he emailed me and i told him it was for a truck with security.

[BonzoHansen]

i dont see where that is your problem.

[Slo86Bird]

thats what im trying to find out. do i be a nice guy and refund him and he pays shipping back or do i just be a dick and say its his fault for not checking into it first?

[BonzoHansen]

best I would do is the 50/50 option. what are you going to do with it now? you have no idea if he screwed it up. you don't know its condition

[Slo86Bird]

i will take that into consideration and wait till i hear what other people would do.

thanks.

[NJ Torque]

I would do nothing. Simply...

[fmybody]

its not your fault.. and like it has been mentioned.. it may be garbage now... the safe thing to do would be to say sorry but you cant take it back.. if you wanna be "nice" you may be arsed out lol.. with a broken pcm and no money

[andy78TA]

Yeah unfortunately things like that are always buyer beware. If he didn't check and ask questions that is his fault.

[enRo]

It's his ****up. He should of researched if your PCM for sale was even compatable with his truck. Now, if he damaged the product, that is even MORE his problem. Because now if you offered a refund, you wont be able to sell it , because its garbage. You would lose money AND an item for sale.

[Slo86Bird]

heres another thing thats been floating in my head....he has the grill shell i want for my truck......i asked him a few weeks back if i could borrow it to make a mold and ill pay him for letting me use it.....i cant find the grill like anywhere else so itll prolly killl my chances of borrowing that if i tell him its on him....ya know?

[SteveR]

I say its his fault, he bought it, he keeps it. Also, if you do agree to a refund, you dont know if he blew it up or not trying to make it work, so you could be out the money AND the PCM.

[TheV6Guy]

his fault.id tell him hes stuck with it. like everyone else is saying he shoulda did research on it before buying it.

[fmybody]

heres another thing thats been floating in my head....he has the grill shell i want for my truck......i asked him a few weeks back if i could borrow it to make a mold and ill pay him for letting me use it.....i cant find the grill like anywhere else so itll prolly killl my chances of borrowing that if i tell him its on him....ya know?

lol i kinda felt like there was more to it... decision process timee!! weigh ur options... do u need the money from the pcm or do you need the grill shell?

if u ask me id still keep the money and say EFF the grill because theres no garuntee hed let you use it neways even if you pay him.. some people just arent as cool as you... you dont wanna learn that the hard way..

[Slo86Bird]

i just asked him if he knew if his truck was def pcm or not and heres the response i got....

The truck was originally a v6 and everything was swapped over for the R/T stuff so im thinking it doesnt have security

[NJ Torque]

So its his mistake...

[TheV6Guy]

i just asked him if he knew if his truck was def pcm or not and heres the response i got....

The truck was originally a v6 and everything was swapped over for the R/T stuff so im thinking it doesnt have security

its def his fault. his problem.screw him.keep the money

[bad64chevelle]

his loss, it could be bad when you get it back.

[Whiplash Performance]

You said it was a 2000 he has a 99 and it didn't work he should have researched if it would work or not. So you sold it as advertised so you shouldnt have to refund him at all.
Also with every place you go to all electronics devices are sold as is no refunds. Since there's not way to check it out if he damaged it or not.

[91chevywt]

Don't refund it. He should understand if you can't do it. Theres no way to tell if it's damaged. He could have dropped it or who knows what else. Plus, if he ships it back to you it might get wrapped up in the crappiest box with no cushioning.

Any store that sells electronics doesn't refund, there should be no reason for you to either. Just too many things that could go wrong.

[BigRocsFirebird]

Yo Austin just tell him you've asked around and been told the PCM could now be dead and theres nothing you can do about it now.

[DaSkinnyGuy]

sucks for him.

[crazyblazer87]

Did he program your pcm with the security? By the sounds of it starting and stalling after three seconds, the security is not allowing it to keep running. even if he doesn't have security the pcm is still looking for the security codes to keep it running. Either way i say that it is the guys fault to not check into compatibility and/or not getting it programmed properly. changing modules now of days is touchy because the computers usually only get programmed once and then can't get changed until they get sent back to the manufacturer .

[xrelapse13]

You advertised it honestly and he just didnt do his research. It's his fault. Keep the money and don't take the risk of getting back a bad pcm

[Fast92RS]

His loss

[NastyEllEssWon]

id offer a 50 percent refund with him offering shipping. its not your fault but it looks good if you ever decide to do more business on the site....and you can always list the pcm back up to get the other half of the cash back. this way everyones happy, you get some good feedback by rectifying a situation that wasnt YOUR problem, you still have the part, some cash and maybe he'll let you use that grille shell later on for being such a nice guy.



everyone wins.

[T69SS]

I agree with everyone else. Keep his money and tell him he is stuck with it. Not your problem.
He can always sell it himself and probably make his money back...

[Slo86Bird]

after doing some thinking how about this......

i line up a new buyer, i then relay the buyer to him and he deals with it from then on? or basicly i help him buy it.

i was gunna say ill offer 50 back until its sold but then that could easily turn around a bite me in the ass cuz he could get the money and id only get 50 for the item....item was sold for 125 shipped.

[BonzoHansen]

I dunno. No good deed goes unpunished. If that thing is damaged then what?

Tell him to pound salt.

[Slo86Bird]

i told him what i just said and he said thats good enough. so im trying to find a buyer.

[Jersey Mike]

Not sure how feasible this is, but:
have him send you the PCM back. If it's in working condition refund a percentage of his money (75%?) and keep the 25% for yourself. Then re-list the item for sale once you've established it's fully functioning.
If it is damaged/unusable, then send him back the PCM and keep the money. Nothing you can do for him since you can't take back damaged goods.

:2cents: