foff667
12-23-2010, 03:43 PM
Until their quality control practices get better.
I notice their prices are always usually the lowest but I'm getting the idea that this is because their QC is just piss poor.
I purchased a new gateway laptop back in June from best buy for $429, had a 500gb hd, 4gb ram, hdmi, etc.
The first one I get I had some issues with right away(I can't remember what) but basically returned it after 1 day. Best buy was very cool about this and just swapped it out for a new one which I had for about 4 days, thought everything was going good but then started using the numeric keypad on a daily basis and found that the 0 & 9 keys would only work about 5% of the time so back to best buy I went this time decided on a different model, completely new keyboard,etc it was a "downgrade" for the same price since it only had a 320gb hard drive but other than that similar specs.
Fast forward 3 months and the battery will only charge to 80%, I contact gateway and within a couple of back & forth emails they send me out a new battery on an exchange basis.
Fast forward 3 more months to Tuesday of this week and the battery will only charge to 80% again.
In the end I'm just going to a different make this time around and will likely sell this one or just give it away to a family member that doesn't have a laptop of their own.
Because of my job here I use my laptop for 10hrs+ a day and can't be without it for 7 or 10 days which is their expected eta, for that I can't be without one for a day lol.
Found a few good deals out there but geez where has QC gone these days? I've got to think since I purchase a new laptop nearly every year not only for myself but for my wife and my 3 kids you might think to just do an exchange for a new one of similar spec with all the issues I've had...its already an inconvenience to have to either way 2 weeks or to even swap over all my stuff to a new computer, might as well try and make it as painless as possible so it doesn't leave a bad taste in my mouth.
Just bought my wife a new laptop for christmas and didn't even consider a gateway as an option and at least one of my kids will be needing one soon...again gateway will not be getting that sale.
Anyways just venting and giving you a heads up to think twice about saving that $20 by going with a gateway.
-Bill
I notice their prices are always usually the lowest but I'm getting the idea that this is because their QC is just piss poor.
I purchased a new gateway laptop back in June from best buy for $429, had a 500gb hd, 4gb ram, hdmi, etc.
The first one I get I had some issues with right away(I can't remember what) but basically returned it after 1 day. Best buy was very cool about this and just swapped it out for a new one which I had for about 4 days, thought everything was going good but then started using the numeric keypad on a daily basis and found that the 0 & 9 keys would only work about 5% of the time so back to best buy I went this time decided on a different model, completely new keyboard,etc it was a "downgrade" for the same price since it only had a 320gb hard drive but other than that similar specs.
Fast forward 3 months and the battery will only charge to 80%, I contact gateway and within a couple of back & forth emails they send me out a new battery on an exchange basis.
Fast forward 3 more months to Tuesday of this week and the battery will only charge to 80% again.
In the end I'm just going to a different make this time around and will likely sell this one or just give it away to a family member that doesn't have a laptop of their own.
Because of my job here I use my laptop for 10hrs+ a day and can't be without it for 7 or 10 days which is their expected eta, for that I can't be without one for a day lol.
Found a few good deals out there but geez where has QC gone these days? I've got to think since I purchase a new laptop nearly every year not only for myself but for my wife and my 3 kids you might think to just do an exchange for a new one of similar spec with all the issues I've had...its already an inconvenience to have to either way 2 weeks or to even swap over all my stuff to a new computer, might as well try and make it as painless as possible so it doesn't leave a bad taste in my mouth.
Just bought my wife a new laptop for christmas and didn't even consider a gateway as an option and at least one of my kids will be needing one soon...again gateway will not be getting that sale.
Anyways just venting and giving you a heads up to think twice about saving that $20 by going with a gateway.
-Bill