internet/wifi issue

[band77one]

i just bought this laptop and we have wifi in my area at work, signal is usually excellent level or good level, but i am having trouble loading youtube videos or watching things on netflix and i dont know why. the access is unsecured, no password or anything, any help would be appreciated. i havent used this at home since i have a desktop so idk if it does the same thing at my house or not.

[Tru2Chevy]

What do you mean by "having trouble"? Are the videos not playing at all?

- Justin

[MyFirstZ]

Answer to every internet issue. Reset the router 8p

[band77one]

theyre playing, but they wont fully load, they dont even come close to fully loading, even the short videos. same thing with netflix, they load a little bit, then stop. refreshing works with netflix tho i have to constantly do it, but does nothing for youtube.

[band77one]

yea but the router was just hooked friday, and these issues occured saturday night, first time i used the laptop here. so even though it was just hooked up we should try resetting it ?

[MyFirstZ]

I was kinda just joking around sorry

[WildBillyT]

Check your installation of flash.

[band77one]

i have flash 11 and microsoft silverlight. flash for youtube and silverlight for netflix lol idk what the problem is but its really pissing me off, brand new laptop and i cant use it for simple things to entertain myself at work with.

[band77one]

well its definately not a computer issue, im having the same issue on my desktop with youtube videos and netflix.