na they dont use refurbished parts, the only time they do is when you have a high milage warentee of a transmission, which is remanufactured yes, but its also for a high milage car. and we do however offer the replacement option for a customer pay thing. like the customer can tell us if he/she wants a reman unit or a new one when it comes to an item like a starter. but no, everything that is replaced under warentee or other is new. only exceptions really are trans and starter.
there is a certin budget for every dealership thats built in...for warentee work. so like we might have 20K a year that we can use for cash to warentee items, so when it comes to something for a high milage warentee (100K extended warentee) we might use a reman transmission. but they are not remanufactured from individual people, like aftermarket parts,a ll the parts get shipped back to toyota where the same people who build the new transmissions rebuild these.
:) now get back to it guys. haha

who said union workers are pieces of ****?

the workers themselves aren't. it's the union officials who are screwing things up. it's not every union, though. certain unions (like the UAW) are really hurting companies like GM. sooner or later drastic measures are going to have to be taken. If the UAW really wants to protect it's workers, it'll sacrifice some of the benefits that they've jacked up.

its not just the union...remember the company at some point agreed to whatever they are getting now.