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-   -   Never go to Flemington GM for service (http://www.njfboa.org/forums/showthread.php?t=39772)

HardcoreZ28 12-24-2008 08:53 AM

That's BS. Bill....if I were you I'd see if I had the receipts from doing the battery, tranny, etc myself and hopefully they gave you a written copy of what they recommended you do and show both to someone at the Stealership or another GM Rep. Hard evidence is hard evidence, much better than just taking your word.

FESTER 12-24-2008 09:05 AM

I will be in the Flemington GM parts department come JAN 1! They are moving me from the Clinton store.

They do need help there thats why i'm going I have 14 years parts exp. call and ask for Rich if you need anything.

WildBillyT 12-24-2008 09:14 AM

Quote:

Originally Posted by FESTER (Post 526753)
I will be in the Flemington GM parts department come JAN 1! They are moving me from the Clinton store.

They do need help there thats why i'm going I have 14 years parts exp. call and ask for Rich if you need anything.

Rich, I immediatly thought of you and Clinton GM when I left Flemington yesterday. I'd always had good experiences with Clinton but it was too far up the road from me. Yes, they are the same family of dealerships but I was always treated better at Clinton and didn't get dealt this upselling BS.

Mike 12-24-2008 11:15 AM

last time i took my truck in, the kid came out and gave me a list of **** that he thought should be done.......i told him go ahead and do it all......

dummy should pay more attention to warrenty work :) they got screwed on that one...

CivicEaterLT1 12-24-2008 11:40 AM

im still serious about that stack of hundreds lol

BigAls87Z28 12-24-2008 12:13 PM

Sounds like they were trying to sell you pretty easy jobs that equate to high profit.
Belts are high profit, as is the service.
Tranny service is nothing but $$$ and easy
Its quick, easy things that help build profit for a store. When I was in service, they were the things all my techs looked for. At least they looked to see if it needed to be done.

WildBillyT 12-24-2008 12:36 PM

Quote:

Originally Posted by BigAls87Z28 (Post 526773)
At least they looked to see if it needed to be done.

Al, therein lies the problem.

If they looked at my brakes, or brake fluid, or fuel filter/belts on the GTP then I would have no issue, since those parts are getting near the end of their service life. Their problem is they were stupid enough to try and get me to go for stuff that had just been replaced and was obviously new.

PolarBear 12-24-2008 12:51 PM

The dealers dont like to be in bad with GM. Every time I have brought my car in for warranty stuff the dealer calls me and asks that if I am unhappy to contact them and get the issue resolved before I return the survery from GM back to corporate

NJ Torque 12-24-2008 01:33 PM

IF the fuel filter LOOKS OLD... and you seem like you know your stuff, or if we havent had a history with the car...I'll ask when has it been done last, or at all...

sweetbmxrider 12-24-2008 02:33 PM

yes we usually check records first, then ask. also document everything in the car's service manual. records are the best way to go.

jims69camaro 12-25-2008 09:34 AM

Quote:

Originally Posted by Shownomercy (Post 526565)
I bet they are hurting for work in this economy. Not that that justifies it.

they've been doing it for longer than our economy has been sucking eggs. the last time i took the jeep in for a recall they did the same thing, but i only needed tires (badly) so when i went home i went right to tirerack.com and ordered some tires.

you would think they would at least check the things that they are going to try to sell you on. if no one sniffed the tranny fluid or at least looked at it on the stick, then they are not only thieves, but lazy thieves. they just pull a problem out of the hat and that's what they try to sell you on? come on...


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