its sad but there are no less than 5 of these threads per year regarding autozone/advanced auto incompetence. It's sad to say but I just grin and bare it now.

Its always fun going into one of the those stores, I try to avoid it as much as possible, but sometimes its just not worth buying stuff online.

Buywise ftw!...Jersey City and Union locations. Always have the part I need on hand and carry Delco parts! Plus the staff is super knowledgeable with at least seven dudes working the counter slinging parts. Try them out if you are in the area.

pepboys isnt any better.

ive got to local places that have never given me any issues, Northvale Auto Parts, i used to work for that guy so i get deals from him, and he has an 86 camaro himself that he never touches so he has all my parts, and then I use Miele Auto, always good service there.

the last time i went to an Autozone, it was for shocks and springs, they had the right shocks, and the front springs, the rears, i hwas told to wait 2 days for. so i went back 2 days later hoping to pick them up, but the guy behind the counter told me they werent in so i asked him to check the boxes. so he walks past this white box like its not there, and im thinking thats them, he comes back and tells me to try 2morro, and i told him to check that whits box, he doesnt turn to look at it and tells me thats not them.
so I go back the next day and instead of dealing with the same ass from last time, i ask for the manager and he turns around to the white box on the floor and picks them up and brings them to me, so i yelled to the kid "that was them thank you very much" so i grabbed them and walked out, when i got home, i opened the box and realized i waited 3 days for another set of front springs. i took everything back, and just went to my mechanic to order the parts, actually cheaper from him

So after all that the kid was right and you're mad at him for that? Awesome.

entertaining story but I feel your pain. I had a similar issue trying to get a brake hose for the t-bird. I use the local store as much as I can but when its either after 6 or Sunday and they're closed, I have no choice. The only advantage to using the huge chains like autozone and the like are that parts seem to be a good amount cheaper.

ahahaha that story was great. luckily i deal with a few different stores with people who have been in the business for 20 + years. they get it. i can also order parts online, cutting out the potential dumbass 8-)

i use NAPA for any "real" parts or sensors and watnot... i use autozone for all my cleaning and basic maintainance items

update... i got one O2 sensor and haveing one 02 sensor is 50% of the battle

i thought they only had an oxygen sensor? :lol:

Yes, I know, but would you really want to try to explain that to someone of that caliber?
Exactly.
Coupe = 2
Sedan = 4
KISS system works well from time to time.
I will say that working for a place like Autozone can be fustraiting when you have the younger/newwer people asking you bone-head questions. It almost slips you up.
We also have a problem with the people that designed the software.
If you are looking for axle bearings or seals for, oh lets say a GM 10 bolt. It will say "Not Yet Available" or NYA.
But...if I look up rear WHEEL bearings/seals for a whatever whatever car...tada!!
Example was recently when I was looking for the bearings for the 9 bolt. Said NYA.
So I put in "wheel bearings-rear"
TADA! Set9 bearings.

rockauto.com ftw :nod:

Yeah the software has a sh1tty cross reference system. For example, I tried finding a fan switch for any jeep 4.0. Its called a coolant relay or something like that, cooling fan switch, rad fan switch, none of that works. Our store in neptune really isnt bad, our managers and most of the sales people know what they are doing for the most part. But, autozones training/application process places 0 emphasis on knowledge of cars/parts. Its all about following rules, selling useless stuff, coming to work on time and not stealing money. Thats all they care about. Its no different than Kmart or target.

Im telling your boss!!







oh wait...:twisted: Truck day tomorrow sucka...you are putting away my ****!!! muahahahahahahah

But yes, Joe is right. Its more about having a smile on your face and being happy, not stealing, and add-on sales then actual knowlage of parts. And to be honest, for 95% of the customers that come in there...its perfect.
Half the time, they dont even know what they need because they
1) dont know what car they drive
2) thier mechanic told them to come here to get something, and they arent sure what they said it was that they needed
3) throwing parts at a problem.

cooling fan relay??

Sad but true....that's all I can say.

Back when I was in high school me and UBG worked together at a Strauss Discount Auto in Somerville.....that was a parts counter!

you get what you pay for, in most cases.

Im typing from NAPA right now haha. Im so glad I got this job, and you're treated here like your knowledge is top priority. I miss working at Advance in Absecon, back in the day when our employee members actually had knowledge, especially this guy Joe Andrews, if he never heard of a part on a SBC, it was never made. After we all left ,the place went to ****, and from now on I go behind and check the computer myself, and as long as the super new guys arent there, they let me go and get my own parts behind the counter.

Another great thing we do here is if it's not in the computer we don't just say oh it's not in here, we actually use the books on the racks. I love it here, and im so lad I got away from that douche bag of a boss at Shore Toyota.

Fyi I have one in stock.....the o2 sensor that is.

:lol: So do I. How about giving Al and me some business, We'll make sure you get the right parts ;)

kno, tha box was for me, but they ordered the wrong ones anyway and just pretty much wait for nothing, they all have their eads up their asses over there, after that, i just stick with my 2 regulars and haven't had a problem like that since

sooo yesterday i order and pay for my headlight motor at the bergenfield autozone, its a special order part and they tell me itll be in today at 3pm... i get outa work at 3 and call today, guy takes my name and number and says he'll call back in just a few minutes.... 4 hours later i call back, get a differant guy, who tells me the part was shipped to a paterson store by accident and that they wont be getting another truck until monday, which is a holiday anyway... soooo there goes my project for tomorrow!!!

I got a good story for you guys, so I'm in autozone off street rd, also a side note I use to borrow the obd2 scanner to scan my car down in florida when I was stationed there recently, so all said I go to the on in bensalem, pa... SO I ask the clerk can I borrow your obd2 scanner. he said no Ill do it... I said ok.. So we go out to my car, you know they wont delete codes off the computer... I tried to slip him 5 bucks, he said NO sir I cant take that. I cant delete it either... So I said what stops me from buying it then returning it... He says I wont return it, then I will go to a different store then, just to be an ass to him, He was being a douche... so I left mad, and went to my old mechanic and he handed me his snap-on 10x the price obd 2 scanner, and I deleted it.... I hate autozone! NAPA is honestly way better service! Also autoparts wharehouse in bensalem is pretty good they deliver to your door, and the salesman are really good too...

We cannot legaly delete the code since we are not a state authorized facility. If you want to do it on your own time, thats fine, but we would like to stay in business without law suits, thanks.