internet/wifi issue
 

i just bought this laptop and we have wifi in my area at work, signal is usually excellent level or good level, but i am having trouble loading youtube videos or watching things on netflix and i dont know why. the access is unsecured, no password or anything, any help would be appreciated. i havent used this at home since i have a desktop so idk if it does the same thing at my house or not.

What do you mean by "having trouble"? Are the videos not playing at all?

- Justin

Answer to every internet issue. Reset the router 8p

theyre playing, but they wont fully load, they dont even come close to fully loading, even the short videos. same thing with netflix, they load a little bit, then stop. refreshing works with netflix tho i have to constantly do it, but does nothing for youtube.

yea but the router was just hooked friday, and these issues occured saturday night, first time i used the laptop here. so even though it was just hooked up we should try resetting it ?

I was kinda just joking around sorry

Check your installation of flash.

i have flash 11 and microsoft silverlight. flash for youtube and silverlight for netflix lol idk what the problem is but its really pissing me off, brand new laptop and i cant use it for simple things to entertain myself at work with.

well its definately not a computer issue, im having the same issue on my desktop with youtube videos and netflix.