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-   -   Companies that provide excellent customer service (http://www.njfboa.org/forums/showthread.php?t=59227)

Blackbirdws6 03-06-2012 08:04 AM

Companies that provide excellent customer service
 
It's a shame when you get quality customer service and realize that it's a rare thing these days. There are a few companies I can honestly say keep me happy consistently and will continue to get my business. What are some of yours?

- McMasterCar - Order in the AM, normally items arrive at my door step the same day. Always on the ball and you talk to a real human being.

- Summit Racing - Not difficult to talk to someone on the phone and great with returns. Even my Grandmother found their ordering process and service to be exceptional.

- Rock Auto - No complaints and everything arrives as it should.

WildBillyT 03-06-2012 08:25 AM

Summit, Advance Auto, Prosource, and Wegman's stand out to me.

Featherburner 03-06-2012 08:52 AM

Summit Racing, McMaster-Carr, Colorado Speed, Crutchfield, Maryland Speed, New Enough/MotorcycleGear.com.

BonzoHansen 03-06-2012 08:56 AM

Summit, Rock Auto, Waytek Electrical, JS Performance have all come through for me everytime.

sweetbmxrider 03-06-2012 09:08 AM

Yank was good for me as was Jegs and some of the aforementioned. Bryan at PCM4less was great too along with Lloyd Elliott.

WayFast84 03-06-2012 09:29 AM

Charlie at SSP is the man, as is Paul at rpm resto and custom. Jegs, advanced induction, and byunspeed were all good to me.

NJ346 03-06-2012 09:40 AM

Monster Clutches, Texas Speed and Performance, Maryland Speed, Race Proven Motorsports, and Summit have all been very good to me.

Monster clutches really stands out to me because they were more of a start-up company when I was dealing with them and they stood behind their warranty and even over nighted parts for me because a slave cylinder they sent me leaked all over the original clutch I had bought from them.

coolmanvette75 03-06-2012 09:47 AM

Dave at Nitrous Outlet is great to deal with. Also the crew at Speedinc were very good to deal with too. Others include Summit Racing, UMI Suspension, and Competition Engineering...

Squirrel 03-06-2012 12:01 PM

ZZP

LTb1ow 03-06-2012 01:59 PM

Jakes Transmissions

BonzoHansen 03-06-2012 02:36 PM

Byars Performance LLC - Freddie Byars
Savitske Classic & Custom - Mark

WildBillyT 03-06-2012 02:43 PM

Quote:

Originally Posted by BonzoHansen (Post 816416)
Byars Performance LLC - Freddie Byars
Savitske Classic & Custom - Mark

Freddie is the man. Sets the bar, customer-service wise.

Slow-V6 03-06-2012 03:56 PM

Compucar Nitrous, Spec, and Revmax are the ones that I think have really treated me well!

elle 03-06-2012 04:57 PM

High Heels always seems to be good at customer service

Jersey Mike 03-06-2012 05:19 PM

One more for Rock Auto. A+ in customer service.

ShitOnWheels 03-06-2012 05:24 PM

Wow, people who know about McMaster-Carr. My dad works for them, has for 25+ years, but no one has ever known who they were.

Jersey Mike 03-06-2012 05:42 PM

The guys at BLS aren't too bad either. Things get sorted out rather quickly.

LTb1ow 03-06-2012 05:42 PM

Quote:

Originally Posted by Jersey Mike (Post 816460)
The guys at BLS aren't too bad either. Things get sorted out rather quickly.

IDK, their customer service leaves much to be desired.

wretched73 03-06-2012 05:50 PM

Quote:

Originally Posted by LTb1ow (Post 816462)
IDK, their customer service leaves much to be desired.

Interesting, I find their services quite satisfying. Perhaps you can be too overbearing.

But I have great service from JS Performance, RPM Resto, Summit, Jegs and Spohn has been really good to me.

Squirrel 03-06-2012 06:31 PM

Definitely not craftsman anymore...
http://www.svtperformance.com/forums...ade-china.html

MyFirstZ 03-06-2012 07:20 PM

+1 for Charlie at SSP
WS6store.com has been very smooth with every transaction
LMperformance.com always does a stand up job if there are any issues
Vast performance

Featherburner 03-06-2012 07:22 PM

Quote:

Originally Posted by ****OnWheels (Post 816454)
Wow, people who know about McMaster-Carr. My dad works for them, has for 25+ years, but no one has ever known who they were.

I've been dealing with them for 25 years. Great company!

NJ Torque 03-06-2012 07:29 PM

Tiffanys?

DaSkinnyGuy 03-06-2012 08:34 PM

JSPerformance.

88WS-6 03-07-2012 05:01 AM

Quote:

Originally Posted by ****OnWheels (Post 816454)
Wow, people who know about McMaster-Carr. My dad works for them, has for 25+ years, but no one has ever known who they were.

I order parts from them at work all the time.


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