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Originally Posted by BigAls87Z28
STS has a lot to lose, as well as other big name shops. We cannot warranty the parts or the labor on customer purchased parts. We dont know where it came from, nor do we care.
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I could understand if you had the parts in house. But even Sears has to get the parts from another store, so how the hell do you know where they came from? I can give you the receipt that shows they were purchased at a well known store...in some cases the same store they'd be bought from if I took it to STS or the like.