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V · 02-06-2006, 04:02 PM

still dont have my truck back,
date i dropped it off... 1/19/06
todays date... 2/6/06

so far its been 2 weeks and 4 days...and still not done. Total BS. I just got off the phone with the service writer. Today the adjuster for the warranty company came down to look at it. And approved the repairs for the front axle. Thats all good but i brought the truck there for the front axle problem and TOLD them it was binding up. for a week they couldnt find the problem, they said the computer showed no codes, i told them then to drive it, when they did, they saw what i was talking about. But instead of believeing me, they changed the 4x4 switch then changed the actuator in the transfer case. that alone took a week, and once they did that, they realized "theres a problem in the front differential". well DUH!!! they found that out friday, after 2 weeks of having the truck. But now they got the approval for the full front diff since its only sold as a complete unit from wheel to wheel. BUT they cant get one right away and the warranty company is checking their sources and may send one. So figure, by tomorrow they should have the part located, 1-3 days for shipping depending on where its coming from, another day for install. and then Im positive another issue will come. but even if it all goes well after the install, itll still be like friday when it may be done. Thatll be over 3 weeks theyve had it!!!!

02-06-2006, 04:02 PM	#12
V Stalker Join Date: Aug 2004 Posts: 12,082 iTrader: (12)	still dont have my truck back, date i dropped it off... 1/19/06 todays date... 2/6/06 so far its been 2 weeks and 4 days...and still not done. Total BS. I just got off the phone with the service writer. Today the adjuster for the warranty company came down to look at it. And approved the repairs for the front axle. Thats all good but i brought the truck there for the front axle problem and TOLD them it was binding up. for a week they couldnt find the problem, they said the computer showed no codes, i told them then to drive it, when they did, they saw what i was talking about. But instead of believeing me, they changed the 4x4 switch then changed the actuator in the transfer case. that alone took a week, and once they did that, they realized "theres a problem in the front differential". well DUH!!! they found that out friday, after 2 weeks of having the truck. But now they got the approval for the full front diff since its only sold as a complete unit from wheel to wheel. BUT they cant get one right away and the warranty company is checking their sources and may send one. So figure, by tomorrow they should have the part located, 1-3 days for shipping depending on where its coming from, another day for install. and then Im positive another issue will come. but even if it all goes well after the install, itll still be like friday when it may be done. Thatll be over 3 weeks theyve had it!!!!