Quote:
|
Originally Posted by j0n
i gotta agree with ttpmatt here. when you have a problem with a service you were provided you MUST contact the company that provided that service asap. ALSO, putting the problem in front of potential customers without actually contacting the shop to see what their course of action was is a total dick move. unfortunately every shop makes mistakes, since humans are not perfect people...the only thing seperating the good shops from the bad imo is their service after mistakes are discovered
|
hell just froze over.
this is the correct advice. no ifs, ands or buts.
if you have a problem with someone and they FAIL TO FIX the problem, then bring it to the message boards. doing otherwise leads people to the wrong conclusion about what is probably a reputable company who had one service-tech who did the wrong thing. can't hold a whole company at fault for the work of one tech. now, if matt did the work... (which doesn't appear to be the case).