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I called the guy this morning, told him the dealership found the plugs weren't gapped right. He told me platinum plugs didn't need to be gapped. I didn't know that either but atleast I'd check, where as he didn't. I pointed out the extra $250 to correct a job he had done and he was totaly fine with it and saw no wrong on his part. I mentioned the BBB and all he said was "do what you want" then hung up. Its like after he got him money... he could care less about the end result.
I'm not even sure if there is anything legal I can do. Small claims won't take a written statment so. Its just bad luck.
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