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Went to the DD on 23rd and Park a few months ago, and they were out of donuts... seriously. No donuts.
I understand that when DD sells franchises, they sell zones, and the owner can open as many as they want in the zone. When they do this, sometimes they will have one store that bakes the doughnuts, and the others are just outlets that sell them. With this system, I can see how they might run out, but it's still no excuse. If you have "donut" in your name, you shouldn't run out of donuts.
Imagine calling Dominos, and being told no pizza... or Starbucks without coffee...
Unforgivable, IMHO.
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