I guess from the replies a customer cannot even expect a lift home while it is being decided between the dealer and GM what to do. Just send the customer home and have him cause a massive accident. Oh well.....My neighborhood guy always offers me a lift home. And he even said the dealer was wrong in telling you to get lost in a unsafe vehicle...Either the dealership is bad or i need to switch vehicle brands....to say like Honda. I really don't see how you can send someone out on the highway with a vehicle that dies and loses all power. I mean i understand the refusal to pay for it. Thats fine! But as a customer you don't tell the person "Get your car off my lot". And you sure as hell offer them a lift home when its 3 miles away. Bottom line is i would never buy a vehicle from Gold Coast Cadillac again because of the way i was treated and i sure as hell want everyone on the face of the earth to know about it!
|