I can agree with your point. My private mechanic does not charge a fee to tell you whats wrong. And being a customer, operative word customer, you don't toss him/her out on the highway with a unsafe vehicle. He could have provided me with a lift home until he and the GM rep worked out the details of what needed to be done. But he did not give a crap. What if it was my 67 year old mother standing in front of him which it very well could have been. He would have told her to hit the highway with that car? And at 34,000 miles the crank sensor goes bad? I have five other GM vehicles and have had several more over the last 5 years and that never happened. The problem was not with the cost or who was going to pay for the repair. The problem was with the service manager saying he is 100% business and to get the car off his lot. Don't forget i purchased three cadillacs from this dealership. We are talking high end cars and this is the way i get treated. After thinking about the posts you guys provided i have to agree it is a dealership issue and not a GM issue. Gold Coast Cadillac rates right under whale crap.
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