[DevilDougWS6]

when i used to work at Firestone a couple years ago, one day it was pretty hot out and we kept all of the bay doors open, only like two customers had their cars being worked on in the shop at this time around noon. me and the manager at the time were sitting inside the shop behind a desk eating lunch.

a customer drives up to the first bay door (nearest the lounge), gets out and walks inside the first bay where we were sitting, walks up to the desk and says "are you guys open?".......

we all just stared at him, the guys that were working actually stopped and looked at him....then he just goes "oh..k" and we ask him what he needs....etc.

some people just need to stop and think about what they are going to say before speaking.