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We can talk about Toyota with the magic 2 piece cams or Honda with their flammable heated seats (not actually catch fire but burn your ass cause the regulators were defective). Even Volkswagon, everyone's favorite cute little car, spent several years finishing dead last in initial customer satisfaction
At the same time you can look at some defects and find something impressive from them, Ford had several thousand trucks go off the assembly line several years ago without head gaskets, none of the engines failed. That is pretty damn impressive.
The American companies got used to winning all the awards and stopped hyping themselves on them. When you stop putting yourself out there as the best, people stop believing you are any good at all, regardless of how much proof of value and quality you actually have.
-Tim
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