[jin1481]

I work for Retail store, at the corporate center. I hate working on help desks. People don't know what they are doing and no matter what everything is your fault. Unfortunately it is an easy way to collect a paycheck.

I just had to argue with an associate about whether or not the computer is on. I say its not, he says it is. Then i hear some whispering and the windows music play...what do you know everything is fine now. This took 30mins of my time.

I don't understand how today people don't have basic PC skills, and i mean basic common sense basic skills. Can understand an older person having some trouble with it, i have no problem walking them through it. Also why is it always the end of the world when they call me 9 time out of 10 it takes me 2 mins to fix the problem. Or they have had it with this crap never working, its hasnt been working for the last two weeks and we need a new one. 2 mins later its fixed, did they call when it first stopped working NO they didn't, but its still my fault that they haven't be able to use for the last 2 weeks.

I don't think i'm a computer snob, i don't expect people to know everything about computers or half of the things i know about them. I don't mind helping people and most of the time its not bad, its the people that call me with a chip on the shoulder like i got bored and decided to break their computer. /rant

I can't wait to finish my degree and get back into the networking side of the house.