Originally Posted by Blacdout96
I work at Shore Toyota a.k.a , New Jersey's largest sheister Toyota Dealership. Right now I'm doing service calls to customer's who bought what is known as a prepaid maintenance program, yet I keep getting now and then calls about people getting charged for stuff. Here they bring you in under this program, and then tell you ,"oh well this needs to be done", or ,"oh you're at a certain mileage, this has to be done", and proceeds to do it and charge them. They wouldn't tell you about something that is free unless they were gonna make a dollar off of it, even though you already paid for the program.
Scion tC's are ok cars, they are a Celica chassis (tC stands for Toyota Celica) motor and all. When you go to a dealership, there are no sales, or incentives, and you cannot negotiate the price, because that price on the window is set. We have a contract with Scion, and if we discount the vehicles, we would get in big big trouble, even though they are a subsidiary of Toyota. There's nothing special about the fluid, its the same style transmission as in the Toyota Celica's to what we are told. When you buy a Scion, you have three initial options. What model, what color, and what transmission, after that they give you a checkoff sheet for you to choose what parts you want on your car, and then we install them at the dealership ( to which we make a good profit off of that).
I hate working there, and am transferring jobs soon because of working there. I hate lying to people to get them to come in and buy a car we dont even have. I will be bringing my scripts home one day, and copying, and pasting online for you all to read, and understand our techniques to make you buy. The scripts have been purposely made to play with your mind, and they only hire people who can make it sound believeably like we are speaking to you normally, like theres no script (damn my drama/acting classes in highschool).
So yeah, as far as im concerned, you could do it yourself, but if you feel weary, just have them do it, cause Scion is very anal about their cars, unless the dealership installs the parts, or do the maintenance, if they find out you did it, you're boned.
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