Quote:
Originally Posted by TheBandit
Napa alternators have a lifetime warranty. We carry the Napa alternators and Excel. Excels are remans and have a 1 year warranty.
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Yup, same for the exhaust. We carry Walker. I had a shop buy a muffler from us last year, and you have two choices, either the OEM muffler, which can be pricey, and most of the time unless its an odd muffler, they have a cheapy option, which has a parking lot warrenty. The shop bought the cheapy option, and just a little bit ago there was a problem with that muffler, thought we were goign to repace it, and told him he's beat. the OEM mufler was like $60, and the cheaoy was $40. So the shop had to eat their cheap option, and rightfully so, do it once, do it right.
Also had a Polish guy last month bring in a fuel pump tha was two weeks past his receipt, thought we would repalce it, nope, he got the cheapy pump. He's hollering in my work he needs it today, I said I do have it in stock, but you'd have to buy it. He said it's our fault the pump is bad since he just got back from Poland after being there for 4 months, and the truck work fined right before he left. I told him well obviously itits not our fault since it ran before you left, and then it sat there for 4 months, to which at any point and time in those 4 months of sitting something happened, otherwise youd of been in here before you left whe nit went bad, and rules are rules, it's written right on the receipt. He stomped out saying he's going to get his lawyer. I said that's fine, just have your lawyer call the NAPA headquarters first. Never heard from the guy again.
People really expect to get something for nothing. You understand you took the cheapy route, and you got what you paid for.