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id offer a 50 percent refund with him offering shipping. its not your fault but it looks good if you ever decide to do more business on the site....and you can always list the pcm back up to get the other half of the cash back. this way everyones happy, you get some good feedback by rectifying a situation that wasnt YOUR problem, you still have the part, some cash and maybe he'll let you use that grille shell later on for being such a nice guy.
everyone wins.
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