we have a policy at work, no electrical items can be returned. A guy bought a battery for a Daewoo, thats the first mistake. They wanted to return a battery cause they found out the engine was blown. His girl came in to return it, and I denied the return. She goes storming out of the store, and 15 seconds later her boy comes in. Mr genious argues with me that a Battery is not an electrical item, that starters, and modules are, batteries just send the electricity to them :rofl; we argued for 7 minutes about it. I said to him, when you put batteries in a flashlight, what do you do that for. He says, for electricty, I said BINGO!!
The guy continued to argue that it's not an electricity. Finally I had to raise my tone and tell him he's beat, it's not our fault he misdiagnosed a car with a blown motor. He got all pissed, tells me he's got three kids, I told him that's not my fault nor problem
Then customer begins saying I didnt have to be a Kawk sucka ( you north jersians and your accents make me lulz) and finally leaves.