[Whiplash Performance]

I'm on my 4th replacement cell phone under warranty, in the 6 months I've owned the phone. It came in Tuesday, and it already has the problem the first phone had (3 phones ago).

Has anyone been able to switch the type of phone they have because of so many issues? I'm getting tired of having to run to Fedex and not have a cell phone for 2-4 days.
The carrier is Verizon.