[V]

interesting.. i almost wouldnt let ups take the damaged item, and without shipping insurance stated on the original shipping invoice, max UPS will cover is $100. if he at least put $500, then they would cover that. but now i bet he didnt put anything, meaning 100 coverage.

Ive shipped a ton of things and bought stuff all using UPS and ive dealt with them several times. Anytime i ship anything, i declare the value as what i sold it for PLUS shipping costs, therefore if it does get damaged i can refund the entire amount the buyer paid and not be out of pocket on anything and in the end the buyer is happy. however good communication is the key and obviously thats not happening in this case. All said and done, take a lot of pictures and keep notes of who you speak to and when, and have the ups driver give you some type of paper of some kind, they should have some form saying they are picking it up i assume. worst case, he'll get his 500 bucks from UPS and stiff you, then youll need to persue it in greater depth. OR he may get the 500 from UPS and then feel comfortable giving you a refund once he has cash in had, because now he may be feeling he'll get ripped off.. its a tricky situation.



or... f the whole situation... dont give it to ups, say it was useable after all... and go pack it up again, poorly, have a friend mail it to another friend, and have them make their own claim for you lol. but thats just wrong.