[LTb1ow]

Originally Posted by Blacdout96

To save myself the hassle anymore I let people know ahead of time before they buy an electric item or tool,if it's wrong, it can't be returned, thats customer error, not ours. A couple just walk right out, others complain, and my usual customers don't need to be notified cause they know what the **** they're working on.

After the Battery ordeal with Joey New Yorker, I let people know.

I told a guy yesterday when he was coming to pick up his battery to bring his receipt ( I have a very bad memory, plus with the amount of traffic through here everyday, and each scummy, greasy, dirty North Jerseian/New Yorker who comes here to work on their boat/summer vaca, they all look alike, so Im not goign to remember your face.
Of course he came in without it, and I let him knwo without the reciept, if there is any problem with the battery, without the reciept, there is nothign we can do. He got all mad, but it's out of my hands, corporate doesnt give us a system to save names and phone numbers, we use taht for shops only. We get alot of 1 time customers in here, so it would just take up space.

WTF kind of store do you work for?
Geez.... maybe its just you but thats some lousy customer support...