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01-07-2014, 12:40 PM
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#1
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Join Date: Jul 2004
Location: West Long Branch
Posts: 13,598
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Title Question
Okay, so some of you know I paid off and sold my 09 Malibu.
I paid it off around Thanksgiving, received a letter from Ally saying "congrats!" and then waited...
and waited...
and waited...
And now it's 2014 and no title. I called Ally to find out where it is, and it was sent to the wrong address. I asked if they ever received it back, and they didn't. I asked if they could please send me another one as I shouldn't have to pay for another one since they goofed, and they said they are going to send me a Release of Lien and that will be just as good (Insert Dumb and Dumber/IOU quote here).
Question is: Will that be good enough to transfer the car into my aunt's name (my aunt bought the car) or will I need to take the RoL, turn it into a title, and then do the whole song and dance.
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2/20/2013: They Day the ****s Stopped
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01-07-2014, 12:47 PM
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#2
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Meet Coordinator
Join Date: Jan 2008
Location: brick/pt. pleasant beach
Posts: 19,341
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Both A and B are correct.
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01-07-2014, 01:44 PM
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#3
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Mongo the Meet Coordinator
Join Date: May 2008
Posts: 16,898
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Option C would be my choice.
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Quote:
Originally Posted by KirkEvil
repo bigals turd gen and part it out to a loving home
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01-07-2014, 01:58 PM
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#4
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Ayatollah of Rock N Rolla / Admin
Join Date: Mar 2006
Location: Parts Unknown
Posts: 12,573
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Quote:
Originally Posted by BigAls87Z28
Okay, so some of you know I paid off and sold my 09 Malibu.
I paid it off around Thanksgiving, received a letter from Ally saying "congrats!" and then waited...
and waited...
and waited...
And now it's 2014 and no title. I called Ally to find out where it is, and it was sent to the wrong address. I asked if they ever received it back, and they didn't. I asked if they could please send me another one as I shouldn't have to pay for another one since they goofed, and they said they are going to send me a Release of Lien and that will be just as good (Insert Dumb and Dumber/IOU quote here).
Question is: Will that be good enough to transfer the car into my aunt's name (my aunt bought the car) or will I need to take the RoL, turn it into a title, and then do the whole song and dance.
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For what it's worth:
When I got rid of my Malibu (trade in) the dealer told me that an ROL was not good enough, which sucked because Natalie had misplaced the title and it took a few days to get a replacement printed. I verified what they told me with the DMV since it was a hassle and I wanted to be sure. I had to provide both the ROL and the title so I could sign the car over.
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01-07-2014, 05:49 PM
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#5
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Join Date: Oct 2009
Location: West Milford
Posts: 1,026
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I paid off my wife's car 3 wks ago...got a rol in a week and a title 3 days after that. Ally should be able to provide you with a new title...wildbillyt is correct on what is needed for transfer to another party.
I am always afraid of this as well. I always send my certified check along w/usps delivery confirmation to ensure they get it, then call a few days afterwards to see status of rol and eta of title to my home.
__________________
1991 Camaro
1992 L98/ttop Firehawk tribute (sold)
2006 Srt-10 Viper
2012 z-71
2011 Equinox (family vehicle)
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01-08-2014, 11:12 AM
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#6
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Join Date: Jul 2004
Location: West Long Branch
Posts: 13,598
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Quote:
Originally Posted by 1320B4U
I paid off my wife's car 3 wks ago...got a rol in a week and a title 3 days after that. Ally should be able to provide you with a new title...wildbillyt is correct on what is needed for transfer to another party.
I am always afraid of this as well. I always send my certified check along w/usps delivery confirmation to ensure they get it, then call a few days afterwards to see status of rol and eta of title to my home.
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When I talked to the people at Ally, they said they could send me a duplicate of the title, but it would take another 30 days...
__________________
2/20/2013: They Day the ****s Stopped
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01-08-2014, 11:21 AM
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#7
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Meet Coordinator
Join Date: Jan 2008
Location: brick/pt. pleasant beach
Posts: 19,341
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You definitely need both man, don't get scarude.
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01-08-2014, 12:49 PM
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#8
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Ayatollah of Rock N Rolla / Admin
Join Date: Mar 2006
Location: Parts Unknown
Posts: 12,573
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Quote:
Originally Posted by BigAls87Z28
When I talked to the people at Ally, they said they could send me a duplicate of the title, but it would take another 30 days...
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Try talking to somebody else. Maybe a manager or something. That is pretty ridiculous.
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01-08-2014, 01:00 PM
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#9
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Lord of the rings / 10 Second Club / Meet Coordinator
Join Date: Aug 2004
Location: Millstone Township, NJ
Posts: 6,355
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Quote:
Originally Posted by WildBillyT
Try talking to somebody else. Maybe a manager or something. That is pretty ridiculous.
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I agree. Waiting 30 days due to their mistake is just wrong. I would escalate the situation. In the past I assume they would have no problem putting your feet to the fire if you happen to miss a payment and told them it would arrive in 30 days.
__________________
97 T/A Ram Air Convt
Forever dyno queen / 777rwhp 662 rwtq @ 17lbs / 10.2 @ 140
'24 Corvette Z06
17 Sierra 2500HD Dmax
81 Turbo TA
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01-09-2014, 06:13 AM
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#10
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Join Date: Jul 2004
Location: West Long Branch
Posts: 13,598
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Quote:
Originally Posted by WildBillyT
Try talking to somebody else. Maybe a manager or something. That is pretty ridiculous.
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I went up the chain of command till the lady said the ROL was the same as a title and that a title would take 30 days.
I might have to get back on the phone with them today.
__________________
2/20/2013: They Day the ****s Stopped
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01-09-2014, 07:51 AM
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#11
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Stalker
Join Date: Aug 2004
Posts: 12,077
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Call DMV and ask them if ROL is the "same", then tell ally what DMV says.
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01-09-2014, 09:15 AM
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#12
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Meet Coordinator
Join Date: Jan 2008
Location: brick/pt. pleasant beach
Posts: 19,341
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Or if they have paperwork, faxes usually make your words have merit.
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