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02-01-2010, 09:11 PM
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#1
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King of Free
Join Date: Sep 2005
Posts: 1,750
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How to complain about a company?
I don't want to get into specifics as nothing's happened *YET* but I have a great feeling I'm about to get shafted by a big company. This has to do with support / warranty.
Short of the BBB, who else is there to complain to regarding the company? Isn't there also someone to contact regarding the state they reside in? Or is that the state the consumer is in? I'm confused.
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2001 Trans Am M6 WS6 Black on Black...on Black
PaceSetter LT's, TSP catted Y,Borla catback, SLP lid
!CAGS, Eibach pro-kit, Bilstein shocks, 5% tint all around
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02-01-2010, 09:17 PM
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#2
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Join Date: Dec 2005
Location: Mays Landing, NJ
Posts: 7,108
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Complain on here, action will be taken. 
Kidding.
If it's really that big you can always go to the State Attorney General and seek help that way/
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2018 Camaro 2SS Redline package, ESC Novi 1500 tuned by EFX, Might Mouse wild catch can, GM STB, smoked ZL1 3rd brake light, Xpel XR Black 35% tint all around, Street Scene front splitter, C7 Carbon ZL1 side skirts, Drake Muscle Car Wickerbill spoiler
2010 Infiniti G37x-Moonlight White w/Graphite interior. Stock...for now. Xpel XR Black tint(hey it's a mod lol)
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02-01-2010, 09:25 PM
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#3
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Admin.
Join Date: Aug 2005
Location: Hamilton, NJ
Posts: 20,165
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Start with phone calls & document all the conversations. Keep getting the next guy's boss on the phone until you get some one who wants you to go away.
Did you pay with a credit card?
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Vent Windows Forever!
The looser the waistband, the deeper the quicksand. Or so I have read.
Feather-light suspension, Konis just couldn't hold. I'm so glad I took a look inside your showroom doors.
Hey everybody, it's good to have you on the Baba-too-da-ba-too-ba-ba-buh-doo-ga-ga-bop-a-dop
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02-01-2010, 09:32 PM
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#4
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King of Free
Join Date: Sep 2005
Posts: 1,750
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I paid with a CC but I purchased from an authorized dealer, my transaction with the dealer isn't the issue it's with the manufacturer.
__________________
2001 Trans Am M6 WS6 Black on Black...on Black
PaceSetter LT's, TSP catted Y,Borla catback, SLP lid
!CAGS, Eibach pro-kit, Bilstein shocks, 5% tint all around
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02-01-2010, 09:41 PM
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#5
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Admin.
Join Date: Aug 2005
Location: Hamilton, NJ
Posts: 20,165
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if the authorized dealer is not helping I'd still stop payment.
__________________
Vent Windows Forever!
The looser the waistband, the deeper the quicksand. Or so I have read.
Feather-light suspension, Konis just couldn't hold. I'm so glad I took a look inside your showroom doors.
Hey everybody, it's good to have you on the Baba-too-da-ba-too-ba-ba-buh-doo-ga-ga-bop-a-dop
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02-01-2010, 09:41 PM
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#6
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Join Date: Jan 2010
Location: Shamong, NJ
Posts: 1,358
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Quote:
Originally Posted by ryanfx
I paid with a CC but I purchased from an authorized dealer, my transaction with the dealer isn't the issue it's with the manufacturer.
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In that case i would start with Bonzo's advice. If you are persistant enough someone will eventually want you to go away and will most likely meet your demands. If that doesnt happen then you may need to take legal action 
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1969 Camaro SS - 350 w/ some work done.
2010 F-150
Last edited by T69SS; 02-01-2010 at 09:42 PM.
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02-01-2010, 09:52 PM
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#7
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King of Free
Join Date: Sep 2005
Posts: 1,750
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If I do small claims, they can't come at ME for "legal fees" if I lose, can they?
__________________
2001 Trans Am M6 WS6 Black on Black...on Black
PaceSetter LT's, TSP catted Y,Borla catback, SLP lid
!CAGS, Eibach pro-kit, Bilstein shocks, 5% tint all around
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02-02-2010, 07:57 AM
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#8
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Join Date: Dec 2004
Location: Galloway, NJ
Posts: 3,964
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How much do you feel your goign to be "shafted" for? If it's less then worth their time, they just might settle and end it there once you throw the small claims at them.
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1996 Camaro C/S - 2/3 Corvette Engine
Quote:
Originally Posted by BigAls87Z28
Uh yeah, after they surprized buttsecks us at Pearl Harbor?
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