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Old 12-24-2008, 08:53 AM   #26
HardcoreZ28
 
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That's BS. Bill....if I were you I'd see if I had the receipts from doing the battery, tranny, etc myself and hopefully they gave you a written copy of what they recommended you do and show both to someone at the Stealership or another GM Rep. Hard evidence is hard evidence, much better than just taking your word.
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Old 12-24-2008, 09:05 AM   #27
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I will be in the Flemington GM parts department come JAN 1! They are moving me from the Clinton store.

They do need help there thats why i'm going I have 14 years parts exp. call and ask for Rich if you need anything.
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Old 12-24-2008, 09:14 AM   #28
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Originally Posted by FESTER View Post
I will be in the Flemington GM parts department come JAN 1! They are moving me from the Clinton store.

They do need help there thats why i'm going I have 14 years parts exp. call and ask for Rich if you need anything.
Rich, I immediatly thought of you and Clinton GM when I left Flemington yesterday. I'd always had good experiences with Clinton but it was too far up the road from me. Yes, they are the same family of dealerships but I was always treated better at Clinton and didn't get dealt this upselling BS.
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Old 12-24-2008, 11:15 AM   #29
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last time i took my truck in, the kid came out and gave me a list of **** that he thought should be done.......i told him go ahead and do it all......

dummy should pay more attention to warrenty work they got screwed on that one...
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Old 12-24-2008, 11:40 AM   #30
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im still serious about that stack of hundreds lol
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Old 12-24-2008, 12:13 PM   #31
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Sounds like they were trying to sell you pretty easy jobs that equate to high profit.
Belts are high profit, as is the service.
Tranny service is nothing but $$$ and easy
Its quick, easy things that help build profit for a store. When I was in service, they were the things all my techs looked for. At least they looked to see if it needed to be done.
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Old 12-24-2008, 12:36 PM   #32
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Originally Posted by BigAls87Z28 View Post
At least they looked to see if it needed to be done.
Al, therein lies the problem.

If they looked at my brakes, or brake fluid, or fuel filter/belts on the GTP then I would have no issue, since those parts are getting near the end of their service life. Their problem is they were stupid enough to try and get me to go for stuff that had just been replaced and was obviously new.
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Old 12-24-2008, 12:51 PM   #33
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The dealers dont like to be in bad with GM. Every time I have brought my car in for warranty stuff the dealer calls me and asks that if I am unhappy to contact them and get the issue resolved before I return the survery from GM back to corporate
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Old 12-24-2008, 01:33 PM   #34
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IF the fuel filter LOOKS OLD... and you seem like you know your stuff, or if we havent had a history with the car...I'll ask when has it been done last, or at all...
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Old 12-24-2008, 02:33 PM   #35
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yes we usually check records first, then ask. also document everything in the car's service manual. records are the best way to go.
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Old 12-25-2008, 09:34 AM   #36
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Originally Posted by Shownomercy View Post
I bet they are hurting for work in this economy. Not that that justifies it.
they've been doing it for longer than our economy has been sucking eggs. the last time i took the jeep in for a recall they did the same thing, but i only needed tires (badly) so when i went home i went right to tirerack.com and ordered some tires.

you would think they would at least check the things that they are going to try to sell you on. if no one sniffed the tranny fluid or at least looked at it on the stick, then they are not only thieves, but lazy thieves. they just pull a problem out of the hat and that's what they try to sell you on? come on...
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