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Old 11-10-2006, 11:07 AM   #26
Tru2Chevy
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Yea, I've got the problem figured out. It is due to an issue with reverse DNS. Some email providers (AOL being the most notable) won't accept messages if they can't do a reverse lookup.

I'm talking to our webhost (who's DNS servers we use) to see what can be done about this.

- Justin
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Old 11-10-2006, 07:37 PM   #27
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awesome..thanks man
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Old 11-13-2006, 05:15 PM   #28
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Finally got word from our webhost.

This should be corrected by mid-day Wednesday, at the latest.

Let me know if you guys are still not getting emails by Wednesday afternoon/evening.

- Justin
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Old 11-14-2006, 02:45 PM   #29
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Ok, seems as though the problem is fixed.

Are any of you still having problems receiving email?

- Justin
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Old 11-18-2006, 02:52 PM   #30
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Justin i am still not receiving emails.
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Old 11-18-2006, 03:43 PM   #31
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I too am not recieveing E-mails. i am an aol user
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Old 11-18-2006, 03:44 PM   #32
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I too am not recieveing E-mails. i am an aol user
Gmail ftw
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dumbass.
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Old 11-18-2006, 05:04 PM   #33
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negative on opttonline as well
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Old 11-19-2006, 12:14 PM   #34
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negatory over here
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Old 11-19-2006, 08:17 PM   #35
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Hmm....back to the drawing board.

Ugh, stupid AOL.

- Justin
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Old 11-24-2006, 08:23 PM   #36
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FWIW I havent been receiving PM email notifications either...email addy in my profile is good as all my settings for receiving them are fine...just havent been receiving them lately for some reason...its a verizon account too so no aohell here.
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Old 11-26-2006, 02:48 PM   #37
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Ok....seems to be affecting verizon, optonline, and aol users.

Anyone else?

Still pouring over email logs looking for errors....

- Justin
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Old 11-26-2006, 10:46 PM   #38
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No email for me either, I'm on Comcast.
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Old 11-26-2006, 11:25 PM   #39
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Still looking for answers....

For any of you that aren't receiving emails, please make sure that if your email provider uses a spam filter, that admin @ njfboa.org is listed as a "known" or "good" address, that way emails from us won't be delivered to your spam folder, or in some cases, not delivered at all.

- Justin
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Old 11-27-2006, 01:11 AM   #40
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i made sure my span filter was turned off
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Old 11-27-2006, 06:15 AM   #41
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I never had a problem until you guys upgraded or switched servers.

I mean I don't care that much since I know what threads I post in. I'll check my spam filters though.
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Old 12-03-2006, 09:13 PM   #42
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i dont get emails either from here.. i dont know why? can you check it/test it out ?
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Old 12-04-2006, 07:44 AM   #43
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i dont get emails either from here.. i dont know why? can you check it/test it out ?
I see that you use AOL, so you are just being affected by the same DNS issue that everyone else is.

We are still working on a solution to this problem so that all of our users will receive their email.

- Justin
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Old 12-04-2006, 01:18 PM   #44
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Just an update.

I have done lots of research over the last few days, and we have made the decision to switch to a more reliable web hosting company. This should end the email problem we are having as well. More details to follow later this evening.

- Justin
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Old 12-04-2006, 01:35 PM   #45
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so this means the site will be down for extended periods of time again?
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Old 12-04-2006, 01:44 PM   #46
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so this means the site will be down for extended periods of time again?
When we switch servers we expect there to be no more than a few hours of scheduled downtime. We feel that this will be much better than our current situation, considering that so far in the month of December our server has only been up 87.805% of the time (when we are supposed to have a 99.9% uptime guarantee).

- Justin
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Old 12-04-2006, 01:51 PM   #47
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Quote:
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so this means the site will be down for extended periods of time again?
When we switch servers we expect there to be no more than a few hours of scheduled downtime. We feel that this will be much better than our current situation, considering that so far in the month of December our server has only been up 87.805% of the time (when we are supposed to have a 99.9% uptime guarantee).

- Justin
Any $$$ to back up that guarantee?
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Old 12-04-2006, 01:54 PM   #48
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Quote:
Originally Posted by Chevelle 454 View Post
Quote:
Originally Posted by Tru2Chevy View Post

When we switch servers we expect there to be no more than a few hours of scheduled downtime. We feel that this will be much better than our current situation, considering that so far in the month of December our server has only been up 87.805% of the time (when we are supposed to have a 99.9% uptime guarantee).

- Justin
Any $$$ to back up that guarantee?
We're working on that with our current host now.

- Justin
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Old 12-05-2006, 05:27 PM   #49
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good news justin!
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Old 12-06-2006, 09:40 PM   #50
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thanks for lookin out for us AOL dudes! ! good work as always Justin
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