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thats what waivers are for! why would you need paint? and i'm pretty certain parts pull more than 10%. i don't know exact discounts but we get close to half off list price.
i just thought it was weak that place, which seemed real reputable and all about ttops and what not, blew him off like that! i wouldn't want to hack up a roof and hope it doesn't leak, but if its your "specialty", i think it should have been handled a little differently.
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