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Hello,
I apologize if I'm giving you duplicate information than what you already received from Customer Service, but I wanted to offer an explanation just in case. Sometimes manufacturers buy parts from other manufacturers and re-sell them as their own. In doing so, they declare the quality of the part worthy of their name and stand behind the product with their warranty.
RockAuto and other retailers have no control over manufacturer supply chains. When you and RockAuto buy a part from a specific manufacturer, we pay their price for it. The parts are not wrong, they simply have been sold that way by the manufacturer. I understand it can be frustrating if you paid for a more expensive brand only to find the manufacturer re-boxed a less expensive brand. If you disagree with a manufacturer's purchasing decision, you may return the part for a full part cost refund within 30 days, but shipping is not refundable.
Thanks,
RockAuto
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