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06-16-2011, 05:24 PM
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#1
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Lord of the rings / 10 Second Club / Meet Coordinator
Join Date: Aug 2004
Location: Millstone Township, NJ
Posts: 6,353
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Value of having a job
Dropped the G8 off at the dealer to have the trunk mechanism replaced. I go to pick it up, and one of the service managers is looking for my keys. I see the car in the parking lot and they mention they may be in it so I tell them I will go look. As I walk halfway there, I hear what I thought was my car firing up and then rev. I see someone is in the car and backs it up figuring he was told to pull it upfront for me. Well he makes a left to head towards the back of the building and proceeds to floor it and rips it behind the building.
I look back to see if the service desk saw this and sure enough the manager was right there and saw the whole thing. I yell to him "WTF was that??!?" and he says he doesn't know but is clearly not happy. The manager storms into the service area to look to where the guy went. All the techs have the "oh s&%t" look and as I wait for a few minutes, the car pulls up with the service manager in it. He gets out and tells me that person no longer works at this dealership. He is extremely apologetic and I go on my way.
Now while I don't think the guy should have lost his job maybe it was his last strike and that was it. In this economy, you would think people would value their jobs. Seems like some really don't care. The manager handled my frustration well but my lack of trust continues to be tested ever where I go. I won't mention the name of the dealership as I don't think the dumb actions of one idiot should tarnish the entire organization.
I prob will get a call tomorrow when my service guy gets back.
__________________
97 T/A Ram Air Convt
Forever dyno queen / 777rwhp 662 rwtq @ 17lbs / 10.2 @ 140
'24 Corvette Z06
17 Sierra 2500HD Dmax
81 Turbo TA
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06-16-2011, 05:26 PM
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#2
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Mongo the Meet Coordinator
Join Date: May 2008
Posts: 16,896
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Should set rev limited to 3000 and locked out all gears cept 1st, you really only have yourself to blame. 
Please treat F8TAL better next time. 
__________________
Quote:
Originally Posted by KirkEvil
repo bigals turd gen and part it out to a loving home
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Last edited by LTb1ow; 06-16-2011 at 05:26 PM.
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06-16-2011, 05:30 PM
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#3
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Admin.
Join Date: Aug 2005
Location: Hamilton, NJ
Posts: 20,149
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at least he took care of it asap.
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Vent Windows Forever!
The looser the waistband, the deeper the quicksand. Or so I have read.
Feather-light suspension, Konis just couldn't hold. I'm so glad I took a look inside your showroom doors.
Hey everybody, it's good to have you on the Baba-too-da-ba-too-ba-ba-buh-doo-ga-ga-bop-a-dop
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06-16-2011, 05:35 PM
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#4
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Join Date: Dec 2005
Location: Mays Landing, NJ
Posts: 7,108
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He absolutely should have lost his job, period, end of discussion. I've NEVER EVER let that **** happen with my techs. Luckily A) I have older, mature techs and B) It's a Buick dealership.
Though we do have some customers with cars other than Buicks(some are performance vehicles), I'd never even dream of doing that myself or letting my techs abuse a car. In this business trust is everything, with so much competition out there that's a sure fire way to lose a customer for life.
I hope he likes having no $$ and eating Ramen noodles for a while....
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2018 Camaro 2SS Redline package, ESC Novi 1500 tuned by EFX, Might Mouse wild catch can, GM STB, smoked ZL1 3rd brake light, Xpel XR Black 35% tint all around, Street Scene front splitter, C7 Carbon ZL1 side skirts, Drake Muscle Car Wickerbill spoiler
2010 Infiniti G37x-Moonlight White w/Graphite interior. Stock...for now. Xpel XR Black tint(hey it's a mod lol)
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06-16-2011, 05:46 PM
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#5
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Join Date: Aug 2007
Location: Piscataway, N.J.
Posts: 1,729
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Is the Service Managers name Jerry O'Roake and your service writer Randy?
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1991 FORMULA 350-GONE BUT NOT FORGOTTEN
1 of 1,197 with L98 Option/13.79@100 mph
1994 25th ANNIVERSARY TRANS AM GT -1 of ONLY 2,000 made/ Only 128 made with a HURST 6-Speed Manual and 91 with T-Tops and Compact Disc/ K & N Filtercharger/Magnaflow Performance Muffler/Air Foil- ORIGINAL MINT Arctic White Ultra Rare SURVIVOR. DAYTONA 500 PACE CAR Decal Kit!
SOLD: 1989 Turbo T/A in 1991 it ran 12:18@115 mph
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06-16-2011, 06:10 PM
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#6
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Power Member/NJFBOA Bookie/Moderator
Join Date: Jun 2009
Location: North Jersey = Best Jersey.
Posts: 4,435
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All's well that ends well. Sorta.
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1995 Firebird... Stock-ish.
Quote:
Originally Posted by LS1ow
Good. He microwaved my phone 6 years ago, i hope his intake erupts.
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06-16-2011, 06:48 PM
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#7
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Lord of the rings / 10 Second Club / Meet Coordinator
Join Date: Aug 2004
Location: Millstone Township, NJ
Posts: 6,353
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Quote:
Originally Posted by LTs1ow
Should set rev limited to 3000 and locked out all gears cept 1st, you really only have yourself to blame.
Please treat F8TAL better next time. |
I actually have the dashhawk on record each time someone has the car. It records peak rpm, 0-60, coolant temp, etc.
Quote:
Originally Posted by BonzoHansen
at least he took care of it asap.
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Yea, things happen and its not like I don't beat on the gas every now and again. Just prefer it be done by myself since I pay for it lol. Guarantee if they broke it, they would blame it on my bolt-ons...
Quote:
Originally Posted by Frosty
He absolutely should have lost his job, period, end of discussion. I've NEVER EVER let that **** happen with my techs. Luckily A) I have older, mature techs and B) It's a Buick dealership.
Though we do have some customers with cars other than Buicks(some are performance vehicles), I'd never even dream of doing that myself or letting my techs abuse a car. In this business trust is everything, with so much competition out there that's a sure fire way to lose a customer for life.
I hope he likes having no $$ and eating Ramen noodles for a while....
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This was at a buick/gmc dealership but can't speak for the age of the techs. I don't know if it was a tech or just a car wash jockey. The car was spotless when I brought it in so it didn't need a wash.
Quote:
Originally Posted by edpontiac91
Is the Service Managers name Jerry O'Roake and your service writer Randy?
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Randy is my guy and this is why I go to the dealer. As I mentioned, I like the dealer a lot and I've never had a problem with them. Randy was not there when I picked the car up though. Again, rather not tarnish the name of the dealer since they handled things appropriately besides hiring the tool bag that likes to beat on customer cars.
__________________
97 T/A Ram Air Convt
Forever dyno queen / 777rwhp 662 rwtq @ 17lbs / 10.2 @ 140
'24 Corvette Z06
17 Sierra 2500HD Dmax
81 Turbo TA
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06-16-2011, 07:09 PM
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#8
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12 Second Club
Join Date: Aug 2004
Location: Oradell
Posts: 8,368
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swift justice 
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86 Camaro
88 Camaro
95 Impala SS
97 Trans Am WS6
98 Blazer ZR2
00 Corvette
04 CTS-V
07 Sublime Charger Daytona
10 Tahoe SSV
12 Tahoe LT
17 Malibu LT
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06-16-2011, 08:28 PM
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#9
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Stalker
Join Date: Aug 2004
Posts: 12,077
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i would have chased after the guy and confronted him... probably get arrested too.
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06-16-2011, 09:50 PM
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#10
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Meet Coordinator
Join Date: Jan 2008
Location: brick/pt. pleasant beach
Posts: 19,341
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Talk about insta-karma. But yeah you should have at least punched him in the face.
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06-17-2011, 06:23 AM
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#11
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Join Date: May 2010
Location: Brick, NJ
Posts: 1,868
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that guy should have definatly been fired, he got what he deserved. the only time a tech should ever drive aggressively in any manny is if a problem occurs at WOT.....other than that they should drive as safely as possible...you want a car to beat on....buy your own
__________________
Formerly known as blk95formula
86t/a_ram_air on TGO
2018 Silverado 1500
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06-20-2011, 09:25 PM
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#12
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Join Date: Mar 2005
Location: nj
Posts: 248
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Quote:
Originally Posted by Blackbirdws6
I actually have the dashhawk on record each time someone has the car. It records peak rpm, 0-60, coolant temp, etc.
Yea, things happen and its not like I don't beat on the gas every now and again. Just prefer it be done by myself since I pay for it lol. Guarantee if they broke it, they would blame it on my bolt-ons...
This was at a buick/gmc dealership but can't speak for the age of the techs. I don't know if it was a tech or just a car wash jockey. The car was spotless when I brought it in so it didn't need a wash.
Randy is my guy and this is why I go to the dealer. As I mentioned, I like the dealer a lot and I've never had a problem with them. Randy was not there when I picked the car up though. Again, rather not tarnish the name of the dealer since they handled things appropriately besides hiring the tool bag that likes to beat on customer cars.
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i'm curious if its the same place i go to. did it used to be a hummer/pontiac dealer? I've had really positive experiences there too if its the one i'm thinking.
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2018 vw golf r m6
2005 subaru outback m5
1999 camaro ss heads/cam m6
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