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03-06-2012, 08:04 AM
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#1
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Lord of the rings / 10 Second Club / Meet Coordinator
Join Date: Aug 2004
Location: Millstone Township, NJ
Posts: 6,389
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Companies that provide excellent customer service
It's a shame when you get quality customer service and realize that it's a rare thing these days. There are a few companies I can honestly say keep me happy consistently and will continue to get my business. What are some of yours?
- McMasterCar - Order in the AM, normally items arrive at my door step the same day. Always on the ball and you talk to a real human being.
- Summit Racing - Not difficult to talk to someone on the phone and great with returns. Even my Grandmother found their ordering process and service to be exceptional.
- Rock Auto - No complaints and everything arrives as it should.
__________________
97 T/A Ram Air Convt
Forever dyno queen / 777rwhp 662 rwtq @ 17lbs / 10.2 @ 140
'24 Corvette Z06
'17 Sierra 2500HD Dmax
'17 Lex LS460
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03-06-2012, 08:25 AM
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#2
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Ayatollah of Rock N Rolla / Admin
Join Date: Mar 2006
Location: Parts Unknown
Posts: 12,573
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Summit, Advance Auto, Prosource, and Wegman's stand out to me.
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03-06-2012, 08:52 AM
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#3
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Join Date: Jun 2007
Location: Arm pit of the world... NJ
Posts: 2,677
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Summit Racing, McMaster-Carr, Colorado Speed, Crutchfield, Maryland Speed, New Enough/MotorcycleGear.com.
__________________
John
Last edited by Featherburner; 03-06-2012 at 08:54 AM.
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03-06-2012, 08:56 AM
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#4
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Admin.
Join Date: Aug 2005
Location: Hamilton, NJ
Posts: 20,170
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Summit, Rock Auto, Waytek Electrical, JS Performance have all come through for me everytime.
__________________
Vent Windows Forever!
The looser the waistband, the deeper the quicksand. Or so I have read.
Feather-light suspension, Konis just couldn't hold. I'm so glad I took a look inside your showroom doors.
Hey everybody, it's good to have you on the Baba-too-da-ba-too-ba-ba-buh-doo-ga-ga-bop-a-dop
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03-06-2012, 09:08 AM
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#5
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Meet Coordinator
Join Date: Jan 2008
Location: brick/pt. pleasant beach
Posts: 19,370
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Yank was good for me as was Jegs and some of the aforementioned. Bryan at PCM4less was great too along with Lloyd Elliott.
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03-06-2012, 09:29 AM
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#6
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Join Date: Nov 2005
Location: Edison
Posts: 7,856
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Charlie at SSP is the man, as is Paul at rpm resto and custom. Jegs, advanced induction, and byunspeed were all good to me.
__________________
1984 Firebird
2000 Z28
2023 Tacoma
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03-06-2012, 09:40 AM
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#7
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11 Second Club / I <3 LT1s
Join Date: May 2008
Location: Troy, Mi
Posts: 2,642
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Monster Clutches, Texas Speed and Performance, Maryland Speed, Race Proven Motorsports, and Summit have all been very good to me.
Monster clutches really stands out to me because they were more of a start-up company when I was dealing with them and they stood behind their warranty and even over nighted parts for me because a slave cylinder they sent me leaked all over the original clutch I had bought from them.
__________________
Vinnie -
00 SS A4- LQ9/LS3/Stalled/3.42s 1.48/11.10/121 mph<-6spd swap in progress.
13 Silverado Z71- Sold 11/16
99 Z28 M6- -H/C/9in - sold 1/13
99 Silverado Z71- The DD - Sold 7/13
03 CBR 600RR - Sold 8/13
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03-06-2012, 09:47 AM
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#8
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12 Second Club / Bullwinkle
Join Date: Oct 2010
Location: Old Bridge, NJ/Corpus Christi, TX
Posts: 1,847
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Dave at Nitrous Outlet is great to deal with. Also the crew at Speedinc were very good to deal with too. Others include Summit Racing, UMI Suspension, and Competition Engineering...
__________________
1994 Medium Patriot Red Z28 6spd
370ci/Huron Speed T6 S480 ET-R HO
Quote:
Originally Posted by Jersey Mike
Quote:
Originally Posted by WSex
who is FFB?
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An NJFBOA legend. Ask about him at the next meet. |
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03-06-2012, 12:01 PM
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#9
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13 Second Club
Join Date: Jul 2004
Location: Ewing/Galloway, NJ
Posts: 3,904
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ZZP
__________________
EB
99 Riviera, Bone stock, 14.34 @ 96 "Walking 5.0's in luxury" RIP
95 Cherokee, Bone stock 16.2 @ 83 "Treeing your 3rd gen and beating it to the line despite trapping less....and looking better"
93 TA, Bone stock, 13.8 @ 100 "Beating ****** drivers in ****** LS1's"
https://www.facebook.com/groups/285090241699967/
R.I.P. Tia 
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03-06-2012, 01:59 PM
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#10
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Mongo the Meet Coordinator
Join Date: May 2008
Posts: 16,941
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Jakes Transmissions
__________________
Quote:
Originally Posted by KirkEvil
repo bigals turd gen and part it out to a loving home
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03-06-2012, 02:36 PM
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#11
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Admin.
Join Date: Aug 2005
Location: Hamilton, NJ
Posts: 20,170
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Byars Performance LLC - Freddie Byars
Savitske Classic & Custom - Mark
__________________
Vent Windows Forever!
The looser the waistband, the deeper the quicksand. Or so I have read.
Feather-light suspension, Konis just couldn't hold. I'm so glad I took a look inside your showroom doors.
Hey everybody, it's good to have you on the Baba-too-da-ba-too-ba-ba-buh-doo-ga-ga-bop-a-dop
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03-06-2012, 02:43 PM
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#12
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Ayatollah of Rock N Rolla / Admin
Join Date: Mar 2006
Location: Parts Unknown
Posts: 12,573
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Quote:
Originally Posted by BonzoHansen
Byars Performance LLC - Freddie Byars
Savitske Classic & Custom - Mark
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Freddie is the man. Sets the bar, customer-service wise.
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03-06-2012, 03:56 PM
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#13
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Join Date: Aug 2005
Location: Blackwood, NJ
Posts: 2,295
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Compucar Nitrous, Spec, and Revmax are the ones that I think have really treated me well!
__________________
Jeff
2002 WS6 T/A.. M6..Built 383 TMR tune..461rwhp,458rwtq
2009 G8 GT. Bone stock 13.6@103.. Vararam Intake, GXP Axlebacks, LS2 FRC's
1998 Corvette Convertible, Vararam Intake+Power Duct, Fast 90/90, Ti Axleback..12.8@110
2003 Cobra Convertible 10th Anniversary
http://www.fquick.com/slow-v6
Local car cruise schedule..
http://www.cliffscalendar.com/
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03-06-2012, 04:57 PM
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#14
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Join Date: Jul 2011
Posts: 478
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High Heels always seems to be good at customer service
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03-06-2012, 05:19 PM
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#15
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Power Member/NJFBOA Bookie/Moderator
Join Date: Jun 2009
Location: North Jersey = Best Jersey.
Posts: 4,435
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One more for Rock Auto. A+ in customer service.
__________________
1995 Firebird... Stock-ish.
Quote:
Originally Posted by LS1ow
Good. He microwaved my phone 6 years ago, i hope his intake erupts.
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03-06-2012, 05:24 PM
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#16
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Join Date: Aug 2004
Location: West Milford, NJ
Posts: 2,127
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Wow, people who know about McMaster-Carr. My dad works for them, has for 25+ years, but no one has ever known who they were.
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03-06-2012, 05:42 PM
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#17
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Power Member/NJFBOA Bookie/Moderator
Join Date: Jun 2009
Location: North Jersey = Best Jersey.
Posts: 4,435
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The guys at BLS aren't too bad either. Things get sorted out rather quickly.
__________________
1995 Firebird... Stock-ish.
Quote:
Originally Posted by LS1ow
Good. He microwaved my phone 6 years ago, i hope his intake erupts.
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03-06-2012, 05:42 PM
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#18
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Mongo the Meet Coordinator
Join Date: May 2008
Posts: 16,941
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Quote:
Originally Posted by Jersey Mike
The guys at BLS aren't too bad either. Things get sorted out rather quickly.
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IDK, their customer service leaves much to be desired.
__________________
Quote:
Originally Posted by KirkEvil
repo bigals turd gen and part it out to a loving home
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03-06-2012, 05:50 PM
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#19
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Join Date: Nov 2007
Location: Jackson, NJ
Posts: 1,752
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Quote:
Originally Posted by LTb1ow
IDK, their customer service leaves much to be desired.
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Interesting, I find their services quite satisfying. Perhaps you can be too overbearing.
But I have great service from JS Performance, RPM Resto, Summit, Jegs and Spohn has been really good to me.
__________________
1983 camaro- Scrap
1988 camaro- Also scrap
'05 Silverado- You guessed it, scrap
1988 TRX 250R- Ported w/ high compression on 110 octane- Out 60' your LT1
Jersey Shore Street Car Takeover (JSSCT) Founder
Quote:
Originally Posted by LS1ow
and once i get PHB, what do i ajust it too?
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Quote:
Originally Posted by Jersey Mike
Seven.
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03-06-2012, 06:31 PM
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#20
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13 Second Club
Join Date: Jul 2004
Location: Ewing/Galloway, NJ
Posts: 3,904
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__________________
EB
99 Riviera, Bone stock, 14.34 @ 96 "Walking 5.0's in luxury" RIP
95 Cherokee, Bone stock 16.2 @ 83 "Treeing your 3rd gen and beating it to the line despite trapping less....and looking better"
93 TA, Bone stock, 13.8 @ 100 "Beating ****** drivers in ****** LS1's"
https://www.facebook.com/groups/285090241699967/
R.I.P. Tia
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03-06-2012, 07:20 PM
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#21
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Join Date: May 2009
Location: Highland Mills, NY
Posts: 1,915
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+1 for Charlie at SSP
WS6store.com has been very smooth with every transaction
LMperformance.com always does a stand up job if there are any issues
Vast performance
__________________
2000 Camaro SS 610rwhp/570rwtq LS2 440, 12 bolt 3.73, tranzilla t56
Last edited by MyFirstZ; 03-06-2012 at 07:21 PM.
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03-06-2012, 07:22 PM
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#22
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Join Date: Jun 2007
Location: Arm pit of the world... NJ
Posts: 2,677
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Quote:
Originally Posted by ****OnWheels
Wow, people who know about McMaster-Carr. My dad works for them, has for 25+ years, but no one has ever known who they were.
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I've been dealing with them for 25 years. Great company!
__________________
John
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03-06-2012, 07:29 PM
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#23
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11 Second Club
Join Date: Feb 2008
Location: Edison, NJ
Posts: 4,620
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Tiffanys?
__________________
1999 Z28 Convertible. 6 speed swap, wide cowl hood, full hockey stripes, and a whining 10 bolt.
2008 Sierra Vortec Max. 6.2 swapped, headers, Magnaflow catback, GMPP CAI, NHT optioned tow package.
2006 GTO, 11.48 @ 118.3
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03-06-2012, 08:34 PM
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#24
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Join Date: Jul 2006
Location: unknown
Posts: 2,776
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JSPerformance.
__________________
2000 Pewter Trans am, M6, SLP Lid,LS6 intake,Kooks 1 7/8" Long tube header,Classic Chambered Powersticks, hurst,off road X-pipe, Strano springs & Koni's, Monster level 2 clutch, HPtuners wide band tuned and a homemade ram air box sealed off.
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03-07-2012, 05:01 AM
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#25
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Join Date: Dec 2010
Location: Hillsborough
Posts: 956
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Quote:
Originally Posted by ****OnWheels
Wow, people who know about McMaster-Carr. My dad works for them, has for 25+ years, but no one has ever known who they were.
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I order parts from them at work all the time.
__________________
"Quality means doing it right when no one is looking."
- Henry F*rd
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